<aside> 💡 Welcome to 33 Lock Help Docs! We're here to answer your questions about 33 Lock solutions and the TTLock platform.

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Getting Started with TTLock

TTLock Overview

Getting Started Guide

Account Registration

Administrators

Managing Devices

Lock Management

Lock Maintenance

Lock Settings

Gateway Management

Gateway Settings

Managing Lock Access

Passcodes (PIN Codes)

Remote Unlock (WiFi Open)

Cards (RFID Keys)

eKeys (Digital Keys)

Fingerprints

Installation Materials

IntelliMortise Manual

IntelliLever Manual

IntelliLever 2 Manual

IntelliBolt 2 Manual

IntelliReader Manual

Standard Cover Plate (inches)

Standard Cover Plate (mm)

XL Cover Plate (inches)

XL Cover Plate (mm)

Lock Installation Checklist

Guides

Guide: Initializing lock settings

Guide: Lock and gateway troubleshooting

Guide: Confirming lock and door compatibility with a sample Kit

Frequently Asked Questions (FAQs)

• How does 33 Lock automate guest access?
• Can I track who accessed a lock and when?
• What types of doors are compatible with 33 Locks?
• Do I need to modify my doors to install 33 Locks?
• Can I purchase a sample kit from 33 Lock?
• Can my team install 33 Locks themselves?
• How long do the batteries last in my 33 Lock?
• Do I need to purchase TTLock gateways?
• What types of TTLock gateways are there?
• How far should TTLock gateways be placed from 33 Locks for best performance?