<aside> 💡 Welcome to 33 Lock Help Docs! We're here to answer your questions about 33 Lock solutions and the TTLock platform.

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Getting Started with TTLock

TTLock Overview

Getting Started Guide

Account Registration

Administrators

Managing Devices

Lock Management

Lock Maintenance

Lock Settings

Gateway Management

Gateway Settings

Managing Lock Access

Passcodes (PIN Codes)

Remote Unlock (WiFi Open)

Cards (RFID Keys)

eKeys (Digital Keys)

Fingerprints

Installation Materials

IntelliMortise Manual

IntelliLever Manual

IntelliLever 2 Manual

IntelliBolt 2 Manual

IntelliReader Manual

Standard Cover Plate (inches)

Standard Cover Plate (mm)

XL Cover Plate (inches)

XL Cover Plate (mm)

Lock Installation Checklist

Guides

Guide: Initializing lock settings

Guide: Lock and gateway troubleshooting

Guide: Confirming lock and door compatibility with a sample Kit

Frequently Asked Questions (FAQs)

• How does 33 Lock automate guest access?
• Can I track who accessed a lock and when?
• What types of doors are compatible?
• Do I need to modify my doors?
• Can I purchase a sample kit?
• Can my team install themselves?
• How long do the batteries last in my locks?
• Do I need to purchase network gateways?
• What types of network gateways are there?
• How far can gateways be from the locks?