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Welcome to 33 Lock Help Docs! We're here to answer your questions about 33 Lock solutions and the TTLock platform.
Can't find what you're looking for? Use the search button on the top right corner of this page, or send us a note at [email protected].
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Getting Started with TTLock
TTLock Overview
Account Registration
Administrators
Managing Devices
Lock Management
Lock Maintenance
Lock Settings
Gateway Management
Gateway Settings
Managing Lock Access
Passcodes (PIN Codes)
Remote Unlock (WiFi Open)
Cards (RFID Keys)
eKeys (Digital Keys)
Fingerprints
Installation Materials
IntelliMortise Manual v.2.4.pdf
IntelliLever Manual v.1.0.pdf
Frequently Asked Questions (FAQs)
- How far should I install my TTLock gateways from my 33 Locks?
- What happens to my 33 Locks during an internet outage?
- What happens to my 33 Locks if a gateway loses internet connectivity or power?
- How often do I need to update firmware on my locks?