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💡 Welcome to 33 Lock Help Docs! We're here to answer your questions about 33 Lock solutions and the TTLock platform.
Can't find what you're looking for? Use the search button on the top right corner of this page, or send us a note at [email protected].
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Getting Started with TTLock
TTLock Overview
Getting Started Guide
Account Registration
Administrators
Managing Devices
Lock Management
Lock Maintenance
Lock Settings
Gateway Management
Gateway Settings
Managing Lock Access
Passcodes (PIN Codes)
Remote Unlock (WiFi Open)
Cards (RFID Keys)
eKeys (Digital Keys)
Fingerprints
Installation Materials
IntelliMortise Manual.pdf
IntelliMortise Cover Plate.pdf
IntelliLever 2 Manual.pdf
IntelliBolt 2 Manual.pdf
IntelliLever Manual.pdf
IntelliReader Manual.pdf
Lock Installation Checklist
Guides
Guide: Initializing lock settings
Guide: Lock and gateway troubleshooting
Guide: Confirming lock and door compatibility with a sample Kit
Frequently Asked Questions (FAQs)
- How far should I install my TTLock gateways from my 33 Locks?
- What happens to my 33 Locks during an internet outage?
- What happens to my 33 Locks if a gateway loses internet connectivity or power?
- How often do I need to update firmware on my locks?
- What to do if my 33 Lock dies suddenly?