Changing Batteries

The TTLock platform will notify you when the battery life of your lock is 20% or less. It is recommended that you change your lock’s batteries when you receive this notification.

Use the following guide to determine what replacement batteries you need

Lock Model Quantity and Battery Type
IntelliMortise 4 x AAA
IntelliBolt 3 x AA
IntelliBolt 2 3 x AA
IntelliLever 3 x AA
IntelliLever 2 3 x AA

Backup Power

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The TTLock platform will notify you when the battery life of your lock is 20% or less. It is recommended that you change your lock’s batteries when you receive this notification.

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All 33 Locks come enabled with an auxiliary power port, located on the outer side of the lock at the bottom of the lock body.

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Steps to use backup power

  1. Ensure your power bank is charged
  2. Plug the USB cable into your power bank
  3. Plug the USB-C side of the cable into your lock and the lock should turn on
  4. Enter any valid credential, open the door and replace the batteries

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If the lock does not turn on after following the steps above, a physical key override can be used to open the lock.

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Backup power demonstration video

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