<aside> <img src="/icons/report_blue.svg" alt="/icons/report_blue.svg" width="40px" />

This requires a registered TTLock account

Accessing Settings

<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" />

To access the gateways settings, log into the app and tap the Menu icon, then select “Gateway”.

</aside>

Photo Frames Help Docs (33).png

Gateway menu

  1. Indicates the gateway type (G2, G3, G3P, G4)
  2. Indicates the gateway status
  3. Indicates the number of locks that are connected to the gateway

Photo Frames Help Docs (38).png

Gateway detailed view

Tap on one of the gateways to bring up a detailed view. From here you can do the following:

  1. Rename the gateway
  2. View the online status
  3. View the network MAC address
  4. View nearby locks
  5. Update the gateway firmware

Photo Frames Help Docs (39).png

Gateway connection strength

Tap “Nearby Locks” to bring up a list of locks that are currently connected to the gateway. From here you can do the following:

  1. View the individual locks that are connected to the gateway