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This requires a registered TTLock account

• Download the TTLock application on Android or iOS devices
• Access the TTLock Web System on desktop here </aside>

Overview

When onboarding locks for the first time, it's best practice to configure a few key settings directly at each lock. While most settings can be configured remotely, these must be set in person.

How to initialize lock settings

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TTLock iOS or Android App only

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Must be next to the hardware with Bluetooth enabled on your mobile device

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Once you’ve added a lock, follow these steps below

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Select the lock you just added, then tap “Settings”.

1. Update Firmware

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The locks come with factory-installed firmware and must be updated during onboarding to ensure optimal performance. Skipping this step could lead to reduced functionality and potential user experience issues.

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1. Turn “Remote Unlock” On

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This setting is required to be “On” in order to open the lock remotely from the app.

Also, if you're using an automation partner or third-party integrator, this setting must be turned on in order to integrate.

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1. Adjust “Lock Sound”