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This requires a registered TTLock account

• Download the TTLock application on Android or iOS devices
• Access the TTLock Web System on desktop here </aside>

Overview

This feature allows users to unlock doors from any location, without needing to be near the lock.

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If you're using a third-party automation partner integrated with TTLock to manage access, remote unlock must be enabled.

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This function can be performed from anywhere, so it's a good idea to consider the security implications before proceeding.

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Steps to remotely unlock from app

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Must be connected to a gateway

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To enable remote unlock, it must be activated in the settings for each lock. Follow these steps to turn on remote unlock.

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1. Select a lock from the main menu, and confirm remote unlock is on.

1. Tap on the small blue icon, then tap “Remote Unlock” when the confirmation prompt appears.

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The large blue lock icon is used for opening with eKeys and requires the user to be connected to the lock via Bluetooth.

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1. If remote unlock is successful, you will see a confirmation window.

Steps to remotely unlock from web system

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If Remote Unlock is already enabled for a lock, you will see a WiFi icon directly under the lock name. If not, follow these steps to turn on remote unlock.

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1. Click on the lock you want to remotely unlock.

   

2. On the lock page, click on “Remote”, then click on “Remote Unlock”.