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This requires a registered TTLock account

• Download the TTLock application on Android or iOS devices
• Access the TTLock Web System on desktop here </aside>

Unlock Status

Steps to check unlock status

1. Select the lock you want to view the unlock status
2. Tap the icon on the top right corner
3. The status of the lock is returned as “Locked or “Unlocked”

Lock Firmware

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Must be next to the hardware with Bluetooth enabled on your mobile device

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<aside> <img src="/icons/phone_blue.svg" alt="/icons/phone_blue.svg" width="40px" />

TTLock iOS or Android App only

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Steps to update lock firmware

1. Select the lock you want to update firmware on, then tap “Settings”.

1. Tap on “Firmware Update”, then tap on “Check for UPDATE”.

1. If an update is available, the new firmware version will be displayed in blue. Tap “Update”, and wait for the firmware update to load, and once complete, you will see a screen that indicates “Success”.

   <aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" />

   This process will take 30-60 seconds, and you must remain in proximity of the lock. If there is an error, you can try again, and the firmware will install on the lock.

   During the update, keep the application open on the lock update page.

   </aside>

Lock Volume